IF A FAMILY MEMBER WON’T GET TESTED
If a family member is exhibiting COVID-19 symptoms and won’t get tested, it can be a pretty tricky situation to navigate. Start with “What I have to say is difficult”, and then pause to connect. Follow up with “I care about you and I have noticed that you are coughing (or other symptom)”. Then, offer to look at the government’s Self-Assessment together.
IF A RETURNING TRAVELER WON’T SELF-ISOLATE
Self-isolation is mandatory in Canada if someone has returned from a trip abroad, but what do you say to someone who won’t follow the rules? Start with “I know it’s hard to be home bound”, and then pause and listen for inconveniences. Be empathetic. “For your health, our health, it is your civic duty to stay home”. You know your people, so humour could work too. “We want Dr. Tam to be proud of you”.
IF A PERSON IS TOO CLOSE AT THE GROCERY STORE
If you’re feeling uncomfortable with how close someone is standing at the grocery store, be sure to address it. Be strategic with your cart. Be friendly, smile, make eye contact, and say “Hi” while backing up or going sideways. You can follow with, “It’s difficult remembering our new distancing”, and if you feel like it you can add “How are you and yours coping?” Sometimes it’s easier to share with a stranger.
WHEN A NEIGHBOUR SENDS A CHILD OVER WITH FOOD
Stay safe and follow physical distancing guidelines, which could include not opening the door. Tell the child “Thank you. Please leave it on the door step.” Call the parent and say “Thank you for thinking of us. We are grateful to have you as neighbours and we miss you. To make sure that we all stay safe, I recommend that we keep our distances and not exchange or share objects.”, then pause. “If you like we can have a virtual snack together with the kids.”
WHEN A FRIEND KEEPS SENDING YOU CONSPIRACIES
You don’t have to “Reply”, you can simply ignore. If they call you on it “I prefer to keep my sources and updates with official media outlets and our government”.
Click to watch the segment on CTV Your Morning with Lindsey Deluce: Tips on how to handle those tricky physical distancing situations.