Stand out from the competition

Adopting an H2H client approach
Human-to-Human

Empower your team to adapt

to the diversity of your clients and gain the competitive edge.

We are in the era of globalization. You are not the only ones to offer your products or services.

Competition is fierce in the global arena. But, it remains that the greatest distinction any organization can have, is to stand out in service.

Gather your team and show them how to WOW! your clients. The Company Of The Year award awaits you.

Being right is a matter of perception, theirs, your clients. From his point of view, your client is always right. Immerse yourself in his perception.

Whether your resources deploy B2B (Business to Business) or B2C (Business to Consumer) efforts, small or large, your business is doing business H2H; Human to Human.

Stand out from the competition by educating your representatives on how to adapt to your customers.

We adapt to you and your team.

Find out about our other training themes.

Contact us, to customize a training activity that will be just right for you; based on your objectives and needs and that will achieve results.

Invest in your team and reap the benefits.

TAKE ADVANTAGE OF

SUBSIDIES AND GRANTS

Vocational and professional training activities may be eligible for training credits and grants, to assist employees or employers in the development of individual competencies or for mandatory professional continuing education. Check with a government representative, your superior, a human resources representative, your professional order, your associations or your accountant.

Adopting an H2H client approach

WHY H2H?

Better understanding of customers
Avoid misunderstandings
Foster interactions
Prevent cultural faux-pas
Project a better image
Inspire confidence and credibility
Enjoy more user-friendly business relationships
Develop new business opportunities

MODULES?

What is an H2H experience
Sensory customer perspective
Communication according to the diversity of your clients
The 3 Cs of a positive impression
The adjustments needed to improve the H2H experience
A constant service cycle to satisfy the dissatisfied

WHOM CAN BENEFIT?

Professional firms
Medical clinics
Dental clinics
Optometry clinics
Medical and aesthetic clinics
Beauty salons
Spas
Retail stores
Food outlets
Hotels
Transportation companies
Taxi companies
Multidisciplinary working teams
International Work Teams

Need a training activity?
All of our activities are customised!

MARTINE Gestionnaire | Service municipal

Je vous ai trouvée fabuleuse et extraordinaire, naturelle et éloquente, les mots me manquent… Ma collègue vous a trouvée chaleureuse et professionnelle. Bref, nous n’avons que de bons mots.
RYAN KANG, Principal Lawyer | Standard Legal

Thank you very much, Julie. I've learned so much from your seminar. I've become conscious of the way i do handshakes, and it's become a second nature to me. I've used it many times at social events already!
AYBUKE OZEL University of Ottawa | Engineering Graduate

I was one of the lucky people who participated in your workshop at uOttawa last week. I would like to thank you for all the important information you gave to us. I was able to practice them in a Network event and I felt very confident to make new connections.
CAROLE VIAU, Directrice des communications | LRMM

Tes qualités d’animatrice, de formatrice, ton écoute, ta flexibilité, ta compréhension de nos besoins, ton professionnalisme et ta grande disponibilité ont fait en sorte que notre lac à l’épaule fut un succès.
EIRANN MONTREUIL Employment Services Coordinator | Employment Networks

I attended your seminar yesterday in Renfrew, and I must say, you are one of the best facilitators I have ever had the opportunity to learn from. You have really mastered the balance between audience participation and content delivery. Thank you. I learned so much from you yesterday.
Arianne Éthier Chargée de projets, Le Cabinet de relations publiques NATIONAL | Campagne Rubbermaid BRILLIANCE

Merci Julie pour vos services de porte-parole auprès des médias! Vous avez non seulement été en mesure de mettre en valeur les intérêts de mon client, mais vous l’avez également fait avec passion pour un résultat incroyable. Au plaisir de faire appel à vos services de grande qualité prochainement!
Julie Maheu, Associate Brand Manager | Rubbermaid BRILLIANCE Campaign

Awesome job by our Quebec Team for securing a Breakfast Television Montreal segment for Rubbermaid BRILLIANCE by Canadian etiquette expert Julie Blais Comeau on the topic of "Corporate Kitchen Crimes".
Yi Quand | Field Engineer

Thank you very much for the engaging workshop on Business Etiquette at HEC Montreal MBA today. The attention-grabbing pictures and quotes were very memorable, and I hope to be able to practice and apply these skills in the future.
Micheal Gamanos, MBA student

I really appreciated your presentation today on business etiquette at HEC Montreal. I feel inspired. Thank You.
ALICE GUILBAUD Gestionnaire de projet | Événements Les Affaires TC Media

Je tiens à souligner la performance de Mme Julie Blais Comeau lors son animation de notre événement Les Affaires "Adjointes administratives - 6e éd ". Ses bons conseils, son dynamisme et sa motivation ont enthousiasmé les particpantes. Encore une fois, bravo et merci beaucoup !
AMAL LAKHSSASSI Présidente | Agence dentaire de l’Outaouais

...Mme Julie Blais Comeau à présenter « L’approche H2H; d’humain à humain, dans un cabinet dentaire ». Ce fut une superbe formation! Les informations qu'elle nous a alors communiquées ont été appréciées au plus haut point. Tous les participants sont ressortis outillé, motivé, avec le sentiment profond de pouvoir appliquer ce nouveau savoir...
ANNE RUELLE LAMORY Participante | PMI Montréal

J'ai assisté à votre conférence au PMI Montréal. J'aurais aimé qu'elle dure plus longtemps 🙂 Je viens juste de terminer votre livre. Merci pour votre authenticité.

Each newsletter keeps you up to date on the contemporary rules of business etiquette with tips and tricks, to make you shine at work and ultimately develop new business opportunities.

Stand out from the competition

Adopting an H2H client approach
Human-to-Human

Empower your team to adapt

TAKE ADVANTAGE OF

SUBSIDIES AND GRANTS

Adopting an H2H client approach

WHY H2H?

MODULES?

WHOM CAN BENEFIT?

Need a training activity?
All of our activities are customised!

Newsletter

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Stand out from the competition

Adopting an H2H client approach Human-to-Human

Empower your team to adapt

TAKE ADVANTAGE OF

SUBSIDIES AND GRANTS

Adopting an H2H client approach

WHY H2H?

MODULES?

WHOM CAN BENEFIT?

Need a training activity? All of our activities are customised!

Newsletter

Follow me

Adopting an H2H client approach
Human-to-Human

Need a training activity?
All of our activities are customised!