Julie has finally written the one book everybody on this planet should read. Not only does it provide practical knowledge (which clears up every business etiquette question imaginable), but it is fun to read—Julie has a great sense of humor. If you go to a bookstore, you will find hundreds of etiquette books to choose from, I should know, I have bought nearly all of them at some point in my life, but this one book stands out among all the rest. Let’s face it, the rules of etiquette don’t change all that much over time. Good manners will always be in style, but in this day and age when technology has taken over the world—there are new rules for good behavior in the work place—and they are almost as important as technology itself. Thank you, Julie, for making everything so clear.