''My mission is simple: you, being the best you!''
What’s in it for you and your team?
5 benefits of investing in training and development:
- You have the right words and responses for given situations.
- Your stress level goes down; your confidence and self-esteem go up
- You become an active contributor to harmony at work, in your community and at home.
- You focus on the person, the event, the celebration or the business at hand without worrying about what you should do or not do and say or not say.
- You broadcast professionalism, positivity and build meaningful relationships to ultimately increase the success of your business and your well being.
Julie's Government of Canada PBN (Procurement Business Number) is 838811800PG0001.
À la carte & All Inclusive * Etiquette activities
Whether you are vying for a promotion, looking for a new job or just starting your career, your appearance, words and actions need to be professional, efficient and respectful, so you may broadcast confidence, coherence and credibility.
Whether you are going to conduct business abroad or a newcomer to Canada understanding the differences and similarities between cultures is crucial in allowing you to influence others.
*No matter what your needs are, your training or information activity will be customised and includes as much support as you wish. You choose your topics, inform us of your participants' profile, objectives, desired format and allocated duration. Your customised training activity is then developped and ultimately presented.
Please note - Activity formats may be combined. The titles and topics below only serve as inspiration.
B.O.O.T. (Business Outlook and Outreach Training) Camp
Everything your interns need to take them from backpack to briefcase : Professional etiquette, corporate civility and excellence in service
International Business Savvy Professional
Avoid making a global gaffe when travelling abroad or hosting at home: Global mindset, body language, business customs, greetings, gifts, introductions, seating arrangements, titles and forms of address
Portaging your way through the Canadian workplace
As a newcomer to Canada, learn all about the Canadian way of conducting business: The contemporary Canadian workplace’s culture and its organizational values; intercultural similarities and differences
Soft Skills Master Class: your professional passport to success
We all know about the power of first impressions. Make sure that you broadcast positively: In person, on the phone, in emails, on social networks, by your wardrobe choices and during a business luncheon
- Conference Guest speaking
- Etiquette Dinner Tutorial
- Full day of training
- Lunch n' Learn
- Private Coaching
Training fees are based on: the number of participants, the number of training activities, the accompanying materials and the necessary content development and customisation. Consulting fees vary according to each client’s needs and will be made available following a confidential needs analysis.
is more than smiling and shaking hands
- Managing impressions with positive eye contact, a confident handshake and respectful business card exchanges
- Identifying, building and maintaining relationships with professional communications on phones, in emails and on social networks
- Dressing for success from client presentations to casual Fridays and including banquets
- Thanking to recognize, appreciate and show gratitude
- Contributing to workplace harmony with the 3 Rs of Civility: Respect, Restraint and Responsibility
- Increasing employee awareness of the 3 Ss of Harmony: Sights, Smells and Sounds
Business Dining and Drinking
is more than fork and elbow lifting
- Cocktail networking with a purpose, a great entrance, appropriate conversation and correct introductions while juggling food and drinks
- Host and guest duties: inviting, accepting or declining an invitation
- Continental vs American style: silent service codes and difficult foods
- Choosing wine, tasting it, and toasting with it
is more than when in Rome, do as Romans do
- Understanding the differences and similarities of the contemporary global workplace
- Communicating based on culture and values
- Offering or declining gifts and thanking graciously
- Assigning seating with respect and decorum
- Managing meetings and expectations